Returns & Exchanges
At Bruno Capelo Headwear, we strive for perfection in every brim and crown; however, if your headwear doesn't meet your expectations, we offer a 30-day window for returns or exchanges on all unworn items.
Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the hat in its original packaging, ensuring the shape is protected, and include all original tags and protective inserts.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your box.
Receive Your Refund
Once our quality control team inspects your return for unworn condition, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing